Privacy policy

Information to process personal data

Seller Lenka Zackova, with its registered office at Horní Lhota 152, 763 23, ID: 03001806, as a personal data controller (hereinafter referred to as the seller) guarantees the protection of personal data of its customers (hereinafter referred to as "shoppers") that it acquires in its activities. Personal data provided to purchasers is processed responsibly and transparently. The buyer is entitled to request information about the personal data recorded, their correction or deletion if they are obtained on the basis of their consent. In the case of any queries concerning the processing of personal data, it is possible to contact the seller in writing in writing.

Security of personal data

The vendor takes care of the security of personal data that is acquired through this activity. It has taken appropriate technical and organizational measures to ensure that purchaser data is adequately protected with regard to the riskiness of its processing. The unauthorized person's access to the personal data of the purchasers is unavailable and the data are not transferred without the purchaser's consent to other entities for further processing, unless required by law, performance of the subject matter or in the case of protection of other legal interests.

Right to information

Every buyer whose personal data is processed by the seller has the right to request information about what personal data and to what extent and for what purpose it is processed. This information will be provided free of charge within 30 days, in extraordinary situations at the latest within 90 days. If the buyer requests the disclosure of the information that is recorded on it, it will first be verified that this is indeed the subject to which that information belongs. In the written application, it is necessary to provide sufficient identification of the purchaser as a data processor. If necessary, the seller reserves the right to request additional information to identify the purchaser before providing the personal data that is processed to the particular subject.

The seller also reserves the right to reject information requirements that are unreasonable, inappropriate, or unreasonable, or difficult to obtain (eg from backup systems, archives, etc.).

Update data, right to repair

The seller also reserves the right to reject information requirements that are unreasonable, inappropriate, or unreasonable, or difficult to obtain (eg from backup systems, archives, etc.).

The purchaser has the right to correct the personal data the vendor records. If it finds that the data is no longer up to date, it has the right to request a correction.


If the purchaser considers that his or her personal data is not processed in accordance with the law, he / she has the right to object and the seller subsequently checks the eligibility of such a request. The Seller acknowledges to the purchaser that he is also entitled to address the personal data processed in his / her personal data processed at the relevant Data Protection Supervisory Authority at:

Office for Personal Data Protection 
Pplk. Sochora 27
170 00 Praha 7

Česká republika

The right to erase

If purchasers have ever given their consent to the processing of their personal data (such as the email address of the newsletter being sent), they have the right to revoke it at any time, and the seller is obliged to delete the data processed solely on the basis of that consent. The right of cancellation does not apply to processed data under contract performance obligations, legitimate reasons or legitimate interests. When some data are stored in backup systems that automate the resilience of all vendor systems and perform a data loss protection function for crash cases, it is not the vendor's power to erase this data from back-up systems, however, these data are no longer actively processed and will not serve to other processing purposes.

Address to get detailed information

For questions about privacy, you can contact premium-saffron(at) or in writing at the seller's home office:

Lenka Zackova
Horni Lhota 152
763 23 Horni Lhota
Czech republic

Webové stránky - soubory protokolů

If the visitor / shoppers enter the web site of the seller and view them, the following log files are processed and stored on the internet server of the vendor. Information that is stored includes::

  • IP Address
  • Open web site
  • Http reply code
  • Identify the visitor / shopper's internet browser

This information is kept for 1 month and only for purposes of legal protection and the seller's legitimate interests.


Anyone who visits website is clearly informed that cookie technology is being used to store and store cookie information in the client (user) device. This is to ensure the ordering application works properly in the shopping cart section, save logging and send a query from the product page of the merchandise. Cookies are small text files that are not being sent or processed anywhere. These files do not collect any personally identifiable information from a visitor, but without these files it is not possible to ensure the full functionality of the web application.

Analysis and statistics

The website vendor monitors and analyzes through analytical services. None of the data that is analyzed by this service is personal data of the buyers. This service detects traffic and geographic data, browser information, and the operating system from which the seller's website is accessed. All of this information is used by the seller for internal purposes, for the purpose of further improving websites and content, as well as for purposes of legal protection or other legitimate interests.

Send news to e-mail

In the event that a visitor / buyer is interested in receiving from the seller an offer to purchase the goods or possibly in the product assortment by e-mail that communicates it and agrees to use his / her email address, this email will be processed solely for those purposes. The seller does not pass the e-mail address obtained to any other entity. In the event that the purchaser decides at any time in the future that he no longer wants to receive emails from the seller for this purpose, he may revoke his consent to the processing of the e-mail address by written request to Seller's e-mail or by writing to the address of the seller.

Processing of personal data

The Seller processes the personal data of the purchasers according to this document on the basis of the following legal titles:

Order from the internet shop

In the event that purchasers make an order via the internet store interface at, the operator of which is the seller, personal data that are necessary for the purpose of consulting the supplied products will be processed in addition to other data. This data will not be passed on to other entities.

Legal title
Performance of the contract
Personal information
Email, First name, Last name, Phone number
Purpose of processing
Deliveries of goods, support for delivered products      
Processing time
2 years from date of purchase

News subscription from

If the buyer is interested in receiving news or information about the offered goods from, the operator of which is the seller, the seller needs the consent for the processing of personal data. This consent may be revoked at any time in the future.

Legal title
Personal information
Email, Name
Purpose of processing
Informing shoppers about news in the range of saffron and saffron bulbs      
Processing time
Until consent is withdrawn